FREQUENTLY ASKED QUESTIONS:
For questions regarding Wholesale Accounts please go to our Wholesale Page.
IF YOU HAVE A PROBLEM WITH YOUR ORDER CLICK HERE
HOW DO I CONTACT YOU? Please contact us via email: dawn@dawnlorraine.com
WHAT SHIPPING OPTIONS DO YOU HAVE? We ship all orders via USPS flat rate priority mail. USPS priority mail does not provide guaranteed delivery dates. We do not offer alternative shipping carrier options. We can offer USPS Express for additional fees. If you need an order expedited please contact us.
HOW DO I ORDER? CAN I ORDER BY PHONE? We All of our orderin is online 24/7, 365 days a year. We do not take phone orders
CAN I GET FULL INGREDIENTS? Our full ingredients are available, click here for a google link to the list.
DO YOU TEST ON ANIMALS Our products are proudly cruelty free!
ARE YOUR PRODUCTS VEGAN? Many of our products are Vegan. This is on each product page and label You can also access our ingredients list for which products are and are not click here
Many of our professional organic skincare products are small batched and made upon ordering. Minor inconsistencies in color, texture and scent may occur and are normal.