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We are a very small company, are often away at events and have customers in 4 time zones. Calls will not always be returned immediately.
The best way to reach us is via email: firstname.lastname@example.org
(thank you so much for your understanding).
We do not accept returns or exchanges. All sales are final.
Our products are small batched with seasonal ingredients.
Minor inconsistencies occur and do not impact product efficacy.
Products damaged in transit will be replaced at no charge.
IF YOU HAVE A PROBLEM WITH YOUR ORDER:
We are so sorry and unfortunately this happens. Please note the following so we can address it immediately. Be sure to include the order number and date on all messages to us to expedite addressing the problem.
Please do not contact us on Social Media for important ordering, product or wholesale questions.
Please be aware that ingredients may change or vary. Please refer to our updated ingredient list CLICK HERE.****
© 2021 dawn lorraine conscious skincare.