Due to Covid shipping delays please allow extra time to receive your order

OUR VISION

 

Our products began as a personal quest by our founder 

as she sought to find natural products that got results. 

 

Our formulas contain organic ingredients with natural scent blends

along with the latest in proven actives to truly transform the skin. 

 

Together with our Estheticians across the states,

we are leading the way in truly sustainable skincare.

  



Sustainable
If you care about the earth, we are your brand!
Reducing, Reusing and Recycling are at the top of our list.  
Our ingredients are produced with Wind Power
We use 100% recyclable Glass containers
And, we ship using re-purposed materials.
 
Transformative
Your skin will be more radiant than ever
Our formulas are created for optimum improvement in tone, texture & appearance.
 
Luscious
Our products smell so good you will want to eat them!
From the moment you open a jar you are enticed by delectable natural aromas.
 
Active
You will see a difference immediately
We use pure organic actives along with proven ingredients so you get results!
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We do not accept returns or exchanges.  All sales are final.

Our products are small batched with seasonal ingredients.
Minor inconsistencies occur and do not impact product efficacy. 
Products damaged in transit will be replaced at no charge. 

IF YOU HAVE A PROBLEM WITH YOUR ORDER: 
We are so sorry and unfortunately this happens. Please note the following so we can address it immediately. Be sure to include the order number and date on all messages to us to expedite addressing the problem.

1. Please check the tracking information in your shipping confirmation email before contacting us. Often your package is just delayed or you have more than one package arriving at different times. You can also contact your local post office to inquire using the tracking information.
 
2. If you receive a damaged box: Please take a picture of any damage to the package and the shipping label before opening it.
 
3. If you have damaged or broken items: Please take photos of each damaged item
 
4. Email us with the order number and date and all photos as well as
a list of damaged and/or missing items, sizes and quantity at dawn@dawnlorraine.com.
 
Please include the order number and date on all messages to us to expedite addressing the problem.
  

Please save us time and energy by checking our retail FAQ for commonly asked questions or our Wholesale FAQ and video trainings for professionals before emailing us with questions. Thank you. 

Please do not contact us on Social Media for important ordering, product or wholesale questions.

Please be aware that ingredients may change or vary. Please refer to our updated ingredient list CLICK HERE.****

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© 2021 dawn lorraine conscious skincare.